C4A - Conversations for Action - NO CE
Video On Demand

C4A - Conversations for Action - NO CE


This program is not available for credit.

Average Rating:
Not yet rated
Bundles:
Powerhouse Learning Series-Insurance
Category:
ABEN Masters |  Professional Development |  Professional Development - Agency Management
Faculty :
Brandie Hinen
Duration:
1 hr
License:
Access for 90 day(s) after purchase.



Description

During this training, participants will gain insight into ways to create a customer, carrier and agency experience that will help in building relationships and increasing results. Participants will learn the power of Conversations for Action(C4A), and how goal achievement is attained through creating a sustainable culture of accountability.  During this training, participants will gain insight into ways to create a customer, carrier and agency experience that will help in building relationships and increasing results. Participants will learn the power of Conversations for Action(C4A), and how goal achievement is attained through creating a sustainable culture of accountability.  

A Secret Formula for gaining extreme clarity. This may very well hold the answers to the reason why you may be frustrated by the inaction and inefficiency from the people in your life.

  1. Promise
  2. Commitment
  3. Agreement
  4. Request
  5. Clarity in Expectations
  6. How this communication affects Agency/Carrier Relations, Customer Relations and Internal Agency Relations.
  7. Listening in completion of applications, prospecting, account manager/producer.
  8. Using this material to create and maintain a clear and focused customer relationship management system in an agency.
  9. Exercise/Homework

Course Materials

Faculty

Brandie Hinen Related seminars and products: 3

Powerhouse Learning


ABOUT THE COMPANY:

If you are having difficulty in getting people to move from DISCUSSION into ACTION, we are the ones to talk with! 

Powerhouse Learning is a consulting service that has been helping organizations achieve peak performance since 2003. Not the typical consulting firm, the method uses a unique combination of on-site visits, on-line tools and performance coaching to facilitate lasting behavioral change.

Clients state experiencing a sense of motivation, accountability and lasting, radical improvement.

The “wholistic” approach encompasses every aspect of business, including management, sales, and service programs. Self-administered videos train best practices for each of these groups. One-on-one coaching addresses motivational, emotional, and inter-personal issues in addition to proven best practices. Implementation is expedited with the extensive library of templates and proven programs.

Powerhouse Learning helps companies grow their people through help with:

 - Leadership training

 - Productivity

 - New Business Development

When working with clients, they find out what really needs fixing. It might be for leadership development, communication between management and employees, improving sales performance or overall company productivity. If there’s a problem - they’ll help discover and solve it.

 

ABOUT BRANDIE:

Brandie is a facilitator for strategic conversations. Her presentations are rich in practical take-away recommendations motivating her audience to higher levels of performance. Every engagement is delivered with passion, spiced with real life stories. 

Brandie is exceptionally insightful, quickly isolating root causes that are inhibiting peak performance. Her diagnostic analysis and feedback is always direct, honest, and no holds barred.

Brandie spent early years in the South (Oklahoma and Texas) before traveling all over the United States, Canada, and internationally, living in the Netherlands Antilles, Trinidad & Tobago, Venezuela, Rio de Janeiro and Belem du Para, Brazil and Abidjan, Ivory Coast, West Africa.

 

High school was a tough culture shock, moving to a small town in Southern Idaho of 1,500 people where she spent time on a cattle ranch, training horses and participating in High School Rodeo. (This was all after living in some of the biggest and most diverse places in the world.)

Brandie currently lives in Southern Idaho and is multi-lingual, speaking Portuguese, Spanish, and basic French.

 


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